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Writer's pictureYiqing Xu

Building a Successful Xiaohongshu (Little Red Book) Account Matrix Strategy in 2024


Woman surrounded by phones.

In today’s fast-paced social media world, every platform offers its own unique way for brands to connect with their audience.


Xiaohongshu, also known as Little Red Book, is one of China’s most popular platforms, but it’s different from other platforms like Douyin (TikTok). On Xiaohongshu (Little Red Book), it’s not about going viral overnight.


Instead, success comes from slowly building influence through well-thought-out content and smart account management. This is where a Xiaohongshu (Little Red Book)'s Account Matrix can really make a difference.



What Exactly is a Xiaohongshu (Little Red Book) Account Matrix?


Imagine a web of interconnected accounts, all working together to boost your brand’s presence on Xiaohongshu. That’s what a Xiaohongshu account matrix is all about.


It’s like having a small ecosystem where each account plays a specific role, helping you reach your audience in different ways and with various types of content.


This matrix could include your official brand account, a personal account centered around a key figure or character, influencer (KOL) accounts, and even everyday users who love your brand.


When these accounts work together, they can create a much stronger presence on the platform, leading to greater brand awareness, loyalty, and ultimately, more sales.



Types of Accounts in a Xiaohongshu (Little Red Book) Matrix


Building a Xiaohongshu account matrix isn’t just about creating multiple accounts; it’s about knowing how each type can be used effectively. Here’s a closer look:


1. Official Account, or Professional Account


Your official account is the face of your brand on Xiaohongshu. It's also called a Professional Account. It's where you establish your brand’s identity, share key content, and guide followers to your other accounts.


Think of it as your brand’s main voice on the platform. To build trust, it’s essential that this account is verified (with a Blue V), signaling to users that your brand is authentic and credible.



Poppies Xiaohongshu Professional Account case study
We help global brands set up and verify their Xiaohongshu (Little Red Book) Professional Accounts in China. We Here is an example of Poppies, a top Fish & Chips restaurant in the UK.

2. Personal IP Account


A personal IP account is more personal and relatable. It could be built around a real person, like a brand ambassador, or even a fictional character who represents your brand’s values.


The idea here is to humanize your brand and create content that followers can connect with on a more personal level.


For instance, if you’re a beauty brand, you might create a personal IP account for a fictional makeup artist who shares tips, tutorials, and product recommendations.


This account helps your brand seem more approachable and fosters a sense of community among your followers.


Example of Personal Accounts
Personal Accounts can be easily set up for free.

3. Influencer (KOL) Account


Influencers, or Key Opinion Leaders (KOLs), are trusted voices on Xiaohongshu. When they talk about your brand, their followers listen. By collaborating with KOLs, you can reach a broader audience and add credibility to your brand’s message.


These influencers often post product reviews, lifestyle tips, and endorsements. When they share content that aligns with your brand, it can significantly sway their followers’ purchasing decisions.


4. Grassroots (Everyday User) Account


Grassroots accounts are run by regular users who genuinely love your products and want to share their experiences.


These accounts are incredibly valuable because they offer honest, unfiltered feedback. Unlike influencers or official accounts, grassroots accounts are seen as more authentic and trustworthy by other users.


You can encourage these users by engaging with them, offering incentives for reviews, or promoting content they’ve created. This organic, user-generated content can greatly enhance your brand’s credibility.


Example of Grassroots Account content
Grassroots Accounts enjoy a lot more freedom and flexibility when communicating branded information.


Key Considerations for Building an Account Matrix


When creating a Xiaohongshu account matrix, it’s important to think about how each account relates to the others.


Each should have a unique and clear role, but together they should work towards a common goal. Here are some key things to consider:


1. Core Account Positioning


Identify the key accounts that will form the foundation of your matrix. Usually, this includes your official brand account and one or more personal IP or KOL accounts. These core accounts should focus on producing high-quality content that reflects your brand’s image and values.


2. Sub-Account Layout


Think about creating sub-accounts based on specific product lines, services, or content themes. For example, if you have different product categories like skincare, makeup, or health supplements, you might want to create separate sub-accounts for each. This way, you can target your content more precisely and attract specific user groups.


3. Account Collaboration and Interaction


Make sure that the accounts within your matrix are working together. This can be done through cross-promotion, where accounts mention each other in posts, share content, or engage in conversations. By circulating traffic internally within your matrix, you can increase visibility and engagement for all accounts involved.


4. Audience Targeting


Each account should have a clear idea of who its audience is. By tailoring content to the interests and needs of specific groups, you can create a more personalized experience that resonates with your followers. This also helps in segmenting your audience and delivering more relevant content.



Crafting a Content Strategy for Different Account Types


Creating an effective content strategy is key to keeping each account in your Xiaohongshu matrix relevant and engaging. Here’s how you can approach content creation for the different types of accounts:


1. Official Account: Authority and Expertise


Your official account should focus on content that establishes your brand’s authority and expertise. This could include:


  • Product Announcements: Share new product releases, features, and promotions first on your official account to ensure accuracy and endorsement.

  • Brand Storytelling: Tell your brand’s story—its history, values, and mission—to build a deeper connection with users.

  • Industry Insights: Offer valuable industry knowledge and trends to position your brand as a leader in the field.


2. Personal IP Account: Emotional Connection and Relatability


The personal IP account should aim to build a strong emotional connection with followers by:


  • Daily Life Sharing: Post about everyday activities that users can relate to, making the account more approachable and engaging.

  • Product Usage: Show how the brand’s products fit seamlessly into the personal IP’s lifestyle.

  • Interactive Content: Engage followers with polls, Q&A sessions, and direct messaging to foster a sense of community.


3. Influencer (KOL) Account: Trendsetting and Expert Recommendations


KOL accounts should focus on setting trends and providing expert advice:


  • Product Reviews and Tutorials: Offer in-depth reviews and tutorials that give followers valuable insights and practical tips.

  • Collaborative Campaigns: Partner with your brand for exclusive launches, giveaways, or themed campaigns that generate excitement.

  • Trend Analysis: Share thoughts on emerging trends and how your brand’s products align with or lead these trends.


4. Grassroots Account: Authentic Reviews and Community Engagement


Grassroots accounts should focus on genuine content that resonates with everyday users:

  • Personal Experiences: Share stories and experiences related to your brand’s products, highlighting how they’re used in real life.

  • User-Generated Content: Encourage followers to share their own experiences, creating a sense of community and collective endorsement.

  • Peer Recommendations: Promote honest opinions and recommendations among peers, which can have a big impact on purchasing decisions.



Keeping Your Matrix Engaged and Relevant


To keep your Xiaohongshu account matrix vibrant and effective, you need to continuously create content, interact with users, and adjust your strategy. Here are some tips:


1. Regular Content Updates


Consistency is key to maintaining engagement. Make sure each account in your matrix posts regularly with fresh, relevant content that aligns with your brand’s goals. Regular updates keep followers interested and coming back for more.


2. Interactive Campaigns


Engage users through interactive campaigns like challenges, giveaways, and live events. These campaigns encourage participation, generate buzz, and can boost your visibility on the platform.


3. Data-Driven Adjustments


Use Xiaohongshu’s analytics tools to track how each account is performing. Look at metrics like views, likes, comments, and shares to understand what’s working and what’s not. Use this data to refine your content strategy, optimize post timing, and improve engagement.



Screenshot of Newsrank
Sites like Newsrank offer valuable insights into social media trends and youth culture in China.


4. Adapting to Platform Changes


Stay informed about any changes to Xiaohongshu’s algorithms, policies, and user behavior trends. Being proactive in adapting to these changes ensures that your matrix remains compliant and continues to perform well.



Wrapping It Up


Building and managing a successful Xiaohongshu account matrix can be a powerful strategy for brands looking to make a big impact on this unique platform.


By creating a network of interconnected accounts, you can reach a wider audience, foster deeper engagement, and drive long-term growth.


The key is to understand the unique roles each account plays, craft tailored content strategies, and continually optimize based on performance data. With the right approach, your Xiaohongshu account matrix could be the secret to standing out in today’s competitive digital landscape.



 


Brands Without Borders provides full services to help you register and verify your official accounts on WeChat and other popular Chinese social apps.

Want to capitalize on China's booming consumer market by utilizing Little Red Book (Xiaohongshu) Account Matrix strategy?


Dive into this guide and get started today! For a custom boost, reach out to our experienced team of marketing experts!




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