As thousands of new users flock to Rednote (formerly Xiaohongshu) in 2025, many are encountering a common hurdle: problems receiving SMS verification codes.
Whether you're a "TikTok refugee" or just exploring this trending Chinese social platform, here's everything you need to know about fixing verification code issues.
Why Aren't You Receiving Your Verification Code?
1. Platform Traffic Overload
With the recent surge in international users, Rednote's SMS verification system is experiencing unprecedented demand. This can cause:
Delayed code delivery
Failed code generation
System timeouts
2. Phone Number Blacklisting
Your number might be inadvertently blocked due to:
Spam protection settings on your phone
Previous failed verification attempts
Regional SMS filtering systems
3. User-Side Issues
Common problems often stem from:
Poor cellular reception
Phone in airplane mode
Incorrect number format (remember to include country code!)
Mobile device settings blocking international SMS
4. Content Filtering
International SMS verification can fail due to:
Regional content restrictions
Carrier-level filtering
Too many verification attempts in a short time
5. Network Delays
International SMS can experience delays due to:
Cross-border routing
Peak usage times
Regional network conditions
How to Fix Verification Code Issues
Immediate Solutions
Check Your Phone Settings
Disable SMS blocking/filtering
Ensure international SMS reception is enabled
Check signal strength and network connection
Verify Your Number Format
Always include your country code
Remove any special characters or spaces
Double-check for typing errors
Wait and Retry
Wait at least 5 minutes before requesting a new code
Try during off-peak hours
Don't request multiple codes in succession
Advanced Troubleshooting
Network Optimization
Switch between Wi-Fi and cellular data
Try using a VPN (ensure this complies with local regulations)
Move to a location with better signal strength
Device Settings
Clear your SMS app's cache
Check for any pending system updates
Ensure your phone isn't in power-saving mode
Pro Tips for New Rednote Users
Timing Matters
Try registration during off-peak hours (early morning or late evening in China)
Avoid major Chinese holidays when server load is high
Number Verification
Use a reliable, active phone number
Avoid using temporary or virtual phone numbers
Ensure your number isn't associated with too many other social media accounts
Regional Considerations
Some regions may experience longer delays
Certain countries might have additional verification requirements
Be patient with international SMS routing
When to Seek Help
If you've tried all the above solutions and still can't receive your verification code:
Wait 24 hours before trying again
Contact Rednote support through their official channels
Consider using an alternative verification method if available
Preventive Measures for Future
To avoid verification issues in the future:
Keep your phone number active and in good standing
Maintain clean SMS inbox with sufficient space
Update your device and SMS app regularly
Save Rednote's verification number once identified
The Bottom Line
While verification code issues can be frustrating, they're often temporary and solvable. As Rednote continues to grow internationally, these systems are being optimized for global users. Following the troubleshooting steps above should help you join the millions of users already enjoying this dynamic platform.
Remember: Patience is key when dealing with international verification systems. If one method doesn't work, take a break and try again later rather than making multiple attempts in quick succession.
(Last updated: January 2025 to reflect current Rednote verification procedures and user experiences.)
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